Cascais
Opening times
Tuesday to Friday: from 9h to 19h
Saturday: from 9h to 18h
Lisboa
Opening times
Tuesday to Friday: from 9h to 19h
Saturday: from 9h to 18h
FAQs
BOOKINGS
To ensure that the time and service of your choice is available, we recommend booking in advance. Visitors are also welcome.
ARRIVAL TIME
CANCELLATIONS
At Sassy, we have a strict 24-hour cancellation policy to cope with high demand.
We ask for the courtesy of cancelling or rescheduling appointments directly with us at least 24 hours in advance.
Failure to notify us will result in the loss of the appointment and a 50% cancellation fee.
Delays of more than 10 minutes may result in the loss of the appointment, with a full charge.
SEVEN-DAY POLISH REPAIR AND AFTERCARE POLICY
We offer a seven-day repair policy for gel manicure services and three days for classic nail polish. Let us know about problems, including a photo, at mail@sassy.pt.
Repairs within this period are free of charge; after this period, they will be charged.
DELAY POLICY
Please let us know as far in advance as possible if you will be late for your appointment, to avoid charges.
From 10 minutes after the scheduled time, we cannot guarantee that the full treatment will be carried out, but you will be charged the full amount of the scheduled treatment.
VOUCHER OFFERS
All vouchers must be redeemed within 6 months of the date of purchase. Failure to use by this date will result in the voucher being invalidated. Vouchers can only be redeemed at the shop where they were purchased.
RIGHT TO REFUSE TREATMENT
We value our staff and will refuse treatment in the event of rudeness or disrespect. We reserve the right to change the Terms and Conditions with prior notice.
LOST OR DAMAGED PROPERTY
We ask our customers to take care of their property, as we do not accept responsibility for items left unattended or damaged due to the use of chemical products in the salons.